The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Battery Beast. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Battery Beast or any third party, except as expressly granted herein.



  • Privacy Policy
  • Secure Shopping

    You can shop at www.batterybeast.com online with confidence. We have partnered with PayPal & Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

    These Payment Gateways manage the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram ). The company adheres to strict industry standards for payment processing, including:

        128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
        Industry leading encryption hardware and software methods and security protocols to protect customer information.
        Compliance with the Payment Card Industry (PCI) Data Security Standard.

    For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

    Battery Beast is registered with the Authorize.Net Verified Merchant Seal program.
    Privacy Statement

    For each visitor to Batterybeast.com, our web server automatically recognizes your IP address and browser version. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers’ access or visit, user specific information on what pages consumers’ access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

    The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.  It is not sold or given to unrelated third parties.

    If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
    Terms of Use Statement

    You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.



  • Shipping & Delivery
  • At this time, Battery Beast ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Battery Beast ships merchandise to Canada and Mexico, but not to other international locations.

    When can you ship my order?


    From the time an order is submitted processing time is about 1-2 business days, but each order can vary depending on the details of the order. Orders rarely, if ever, take more than 2 business days to leave our warehouse unless the item is on back order or a special order item.

    Overnight, 2nd day, and 3rd day orders placed by 11am PST / 2 PM EST will leave our warehouse the same day, if the item is in stock.

    Business days include Monday - Friday, excluding holidays.


    Ground Shipping = 3-7 Business Days to Most Areas. Ground shipments will be via UPS or USPS.


    Standard Mail = 3-10 Business Days to Most Areas. May require more time to remote locations. There will be no tracking information for packages shipped to offshore locations or Military Address. Your package will not be insured if lost.


    3rd Day = Orders placed by 11AM PST / 2PM EST deliver 3rd Business Day by 7:00 PM.


    2nd Day = Orders placed by 11AM PST / 2PM EST deliver 2nd Business Day by 7:00 PM


    Saturday Delivery = Orders placed by 11AM PST / 2PM EST on Friday deliver Saturday Delivery by 7:00 PM. Orders must be submitted by 2:00pm EST on Friday for same day shipping and Saturday delivery. Saturday delivery not available in all areas. SIGNATURE WILL BE REQUIRED


    Standard Overnight = Orders placed by 11AM PST / 2PM EST deliver Next Business Day by 7:00 PM.


    Priority Overnight = Orders placed by 11AM PST / 2PM EST deliver Next Business Day by 12:00 PM.


    UPS Canada Ground = 4-8 Business Days to Most Areas. May require more time to remote locations. Customs Charges and Brokerage fees WILL be applied and can reach upwards of $50. We are not responsible for any brokerage, duties, taxes nor delays by Customs, as these are not related to the shipping of your order.


    FedEx International Economy (Canada) = Usually 4-7 Business Days to Most Areas. May require more time to remote locations. We are not responsible for any brokerage, duties, taxes nor delays by Customs. Please be advised that Primary Lithium Batteries CAN NOT SHIP using this method.


    FedEx International Priority (Canada) = Usually 2-5 Business Days to Most Areas. May require more time to remote locations. We are not responsible for any brokerage, duties, taxes nor delays by Customs. Please be advised that Primary Lithium Batteries CAN NOT SHIP using this method.


    1-2 Business Days by FedEx = 1-2 Business Days. Certain remote locations may not be delivered by FedEx SIGNATURE WILL BE REQUIRED Please be advised that Primary Lithium Batteries CAN NOT SHIP using this method.


    Island States = 4-10 Business Days to Most Areas via USPS Mail. May require more time to remote locations. Due to Federal Regulations, Batteries cannot deliver using the USPS option Your package will be insured if lost.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Battery Beast makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Battery Beast SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Battery Beast BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Battery Beast.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Battery Beast is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Battery Beast.

    The inclusion of material on this server does not imply any endorsement by Battery Beast, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Battery Beast tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • Returns


    Our customers have 30 days from the order date to request a returned merchandise authorization (RMA) and have 15 days from receiving the RMA for the item(s) to arrive at our facilities. You must call our customer support line at 208-752-7021 or email returns@batterybeast.com to receive a valid RMA number and shipping directions. Please do not take it upon yourself to return items without an RMA and/or proper shipping instructions as you may not receive credit.  The address the package arrived from may not be where it needs to be returned as we utilize drop shipping and fulfillment centers when necessary. RMA's expire after 15 days.
    Merchandise received within this period can be returned for exchange, replacement, refund (full or partial), credit or repair at Batterybeast.com’s discretion. Any product that is returned must be in “as new” condition and 100% complete. One hundred percent complete, includes all original packaging, accompanied with a clearly marked RMA , manuals, blank warranty cards, stickers and UPC codes.  If any of the above is not returned with the item, you will be subject to a repackaging fee and or a dent & ding fee, determined on a case by case basis. Items ordered that qualified for "FREE Shipping" will be credited less our initial shipping cost.
    Items that cannot be returned:
    •    Items found in blister packs cannot be returned for full credit if they have been opened.
    •    Wet conventional batteries cannot be returned if activated; they are no longer safe to ship.

    Return Shipping Notes:
    •    Original shipping charges are not refunded (unless there was an error on our part).
    •    Shipped FREE items: the actual cost for shipping may be deducted from your refund.
    •    Customer is responsible for shipping charges on returned items.
    •    No C.O.D. shipments will be accepted.
    •    We will cover standard ground return shipping cost if we made a mistake.
    •    We will not cover the cost of return air shipments.
    •    When possible we highly suggest using the USPS Flat Rate Box to return merchandise.  We can also email a UPS return label so our customers can take advantage of our lower shipping & insurance rates. We will simply deduct the amount from the refund.
    •    Items must be securely packaged to prevent damage. Carefully shake the box before shipping it; if the item can move around it is not secure and should be repackaged.
    •    It is a good idea to insure your package.
     
    Damaged Items
    If your package arrived damaged, notify us immediately. We will file an insurance claim and get a new package out immediately. We will need you to supply clear pictures of the shipping box and the damaged item. Do not send the item back or discard until notified otherwise. We may need to arrange for a carrier to inspect and/or pick-up the package and enlist their assistance to ensure a new item is shipped as soon as possible. A UPS damage investigation can take between 1-8 business days.
    Bad Address Returns
    Every billing & shipping address provided to Battery Beast is verified against the USPS/Endicia valid address directory.  If the address validates we will ship the order.  If we cannot validate the address we will contact the customer to try and receive a valid shipping address.  We use both USPS Priority Mail, USPS First Class Mail and UPS Ground shipping for all orders that qualify for FREE shipping (unless UPS ground is chosen despite being eligible for free shipping) and for all Ground orders that do not qualify for free shipping.  You must supply a valid UPS and USPS shipping address if they are different. Otherwise as long as the address provided validates in the USPS/Endicia system we reserve the right to send it with any carrier.  Should the package be returned undeliverable the customer will be responsible for the shipping charges.


    Warranty Replacement
    Many of our manufacturers offer warranties ranging from 1-5 years. After 30 days from your order date your purchase falls under a warranty replacement. All warranties offered by the manufacturer will be the responsibility of the manufacturer unless they have negotiated with Battery Beast to administer some of the warranties for our mutual customers. We will be happy to let you know should a warranty be required. Each manufacturer’s requirements differ, so in the event a warranty replacement is needed, Batterybeast.com will assist you in being made whole again. In some cases the manufacturer may request Batterybeast.com to complete the fact finding and close the exchange. We reserve the right to test any battery prior to issuing a new replacement or refund.


    PowerSport Battery Warranties
    We handle most all power sport battery warranties for our manufacturers. For the most part the process is quick and easy, but understand that some customers consider it a hassle regardless how we try to overcome the miles between us.  We need to determine what type of failure occurred and require the customer to provide some voltage readings and to possibly complete a special charging procedure.  Once we have this info, we can send a new free replacement battery of the same brand & type that was originally purchased.  There is a $15.95 USD shipping and handling fee that will be applied to cover our outgoing cost of providing the warranty.  In most cases we DO NOT require the defective battery back if the above test can be completed.  We DO require the top plastic plate to be pried off and mailed to Battery Beast so we can in turn be credited by the manufacturer. Most customers find they will have a new battery coming their direction with in 24-36 business hours of us responding to the warranty request.


    SLA Battery Warranties
    SLA batteries come in many shapes and sizes and range in weight from 1lb to 170lbs.  Depending on size and manufacturer the warranty will be handled differently for each case.  Please email us to determine how we will need to process your warranty request.  Most smaller batteries can be handled in house and can be sent out with a shipping fee that is between $6 and $24 USD.


    Charger Warranties
    Most of the battery charger manufacturers handle their warranties direct.  Many of the chargers come with a registration card that should be filled out and submitted at the time of purchase.  We will gladly direct you to the proper manufacturer contact should you request assistance.


    Package Refusal
    We strongly discourage our customers from refusing our packages, as it will cost more money in the long run. When a package is refused, the shipping carrier will charge for the return shipping cost, which we in turn must deduct from your refund on top of the possible fees assessed for not having an RMA. Instead, we recommend accepting the package, and contact us to start a return. For international orders, please be aware that refusing the package does not eliminate the brokerage fee that the shipping carrier charges. If an international customer does refuse the package, they will NOT be refunded as the package will be treated as abandoned.  Should the package manage to find its way back to Battery Beast you will be refunded less shipping & handling (both ways). in some cases, if the product value was not enough to cover the extra shipping charges we may need to charge you the difference plus, a 15% restocking fee.


    Order Cancellation
    Battery Beast understands that it is sometimes necessary to cancel your order. We are more than happy to accommodate your requests, but we must set a few ground rules.
    •    You must cancel the order before it is processed. If the warehouse is already processing the order, we cannot guarantee cancellation.
    •    We may not receive email promptly. Please contact us via the phone number provided on your order confirmation before 2 PM EST (11 AM PST) for the best chance of catching the order prior to shipping.
    •    If it is not during business hours, you may email us at sales@batterybeast.com and then follow up with a phone call during business hours.


    Packages Lost in Transit
    If your package is lost in transit, we must follow a set of procedures to locate your package. We must start a tracer with the shipping company. A tracer can take up to 8 business days to process. If the package is not found in that period of time, we can then reship your order. Unfortunately, we do have to wait until the tracer is complete before reshipping your order.